SHEA/CDC Outbreak Response Training Program (ORTP) SHEA/CDC Outbreak Response Training Program (ORTP)
SHEA/CDC Outbreak Response
Training Program (ORTP)
Hospital Incident Command Systems: How to Lead When a Crisis Occurs

Hospital Incident Command Systems: How to Lead When a Crisis Occurs

Time to Complete:
30 minutes


This online simulation is designed to highlight effective leadership techniques in the face of various health crises. Expert faculty provide their insights on Hospital Incident Command Systems; communications with staff, media, and the general public; and patient safety concerns.

Be sure to download the resource list for helpful information related to this activity.


Jennifer Hanrahan, DO, MA
Director of Infection Prevention
MetroHealth Medical Center
Cleveland, OH

Jennifer Hanrahan, DO, is an infectious disease physician at MetroHealth Medical Center and is medical director of infection prevention at MetroHealth Medical Center. She has served as co-medical director of the Cleveland Department of Public Health and has extensive experience teaching residents, fellows, and medical students. Her areas of expertise include influenza, hospital-acquired infections, legionella, HIV/AIDS, and hospital preparedness for infectious diseases. She spearheaded efforts to make MetroHealth Medical Center the designated Ebola Treatment Center in Ohio.

Disclosure: Consulting: Gilead Sciences, Inc.

Teena Chopra, MD, MPH
Corporate Medical Director, Infection Prevention, Epidemiology
DMC and Wayne State University
Director, Infection Prevention, Epidemiology and Antibiotic Stewardship
Kindred Hospital    
Detroit, MI

Dr. Teena Chopra is an Associate Professor of Medicine in the Division of Infectious Diseases at Wayne State University and the Corporate Medical Director of Hospital Epidemiology and Infection Prevention at DMC. Her research interests include epidemiology of healthcare-associated infections, infection prevention antibiotic stewardship, and immunization. Dr. Chopra has published more than 60 papers in various journals and book chapters. Additionally, she has independently reviewed more than 50 journal articles. Dr. Chopra has a special interest in studying the epidemiology of infections, including Clostridium difficile and multi-drug resistant organisms.

Disclosure: Consulting: Cempra, Pfizer, Inc.